Whitney Stout, JDMessages don’t travel intact through organizations. See how cascades, paraphrasing, and context cause message drift...and why confusion isn’t your fault. ne announcement, four versions by Friday. How retelling reshapes a message at every layer, and t
Whitney Stout, JDWhen your reason for change keeps shifting, people stop trusting the message. This article explains why rationales drift, and how to keep them coherent.
Whitney Stout, JDFailed change initiatives aren’t caused by too little communication. They fail when messages don’t match what people need at each stage of change.
Whitney Stout, JDManagers go rogue when they’re briefed poorly. Learn a 10-minute briefing structure that keeps messaging consistent, prevents speculation, and stops change announcements from fragmenting.