Last Updated: November 17, 2025

No Warranties of Results

Think Shift Lead™ provides educational courses, frameworks, and materials designed to support professional development in change communication and related topics. We make no warranties, express or implied, regarding the results you will achieve from using our products or services.

Your success depends on numerous factors including but not limited to: your effort, existing skills, organizational context, timing, and implementation approach. We cannot and do not guarantee that you will achieve any particular outcome from using the DANCE System™ or any other materials we provide.

Educational Purpose Only

All courses, frameworks, templates, and materials provided by Think Shift Lead are for educational and informational purposes only. They are not a substitute for:

• Professional consulting tailored to your specific situation

• Legal, financial, or medical advice

• Organizational change management expertise specific to your industry

• Management or leadership training required by your employer

Not Legal Advice

Whitney Stout is a former practicing attorney but is no longer engaged in the practice of law. Nothing provided through Think Shift Lead™—including courses, emails, blog posts, or any other content—constitutes legal advice or creates an attorney-client relationship.

If you need legal advice, consult with a licensed attorney in your jurisdiction.

No Professional Relationship

Purchasing a course or subscribing to our email list does not create a consulting relationship, advisory relationship, or professional services engagement. Our materials are sold as-is for self-directed learning.

Self-Directed Learning Only

Our courses are designed for independent, self-paced learning. We do not provide:

• One-on-one support or coaching calls

• Email Q&A or personalized troubleshooting

• Facebook groups, Slack channels, or community forums

• Live training sessions or group calls

• Personalized feedback on your implementation

You are purchasing access to educational content and materials, not ongoing support or guidance. All learning and implementation is self-directed.

Individual Results Vary

Any testimonials, case studies, or examples of results presented on our website or in our materials represent individual experiences and are not typical. Your results will vary based on your unique circumstances.

We do not make earnings claims, outcome guarantees, or promises of specific results. Success stories shared are not indicative of what you should expect.

Third-Party Tools and Platforms

Our courses may reference or recommend third-party tools, including AI platforms and software applications. We do not endorse, warrant, or guarantee the performance of any third-party tools. Your use of such tools is subject to their own terms of service and privacy policies.

Changes to third-party platforms are outside our control and may affect the applicability of course content. We are not responsible for disruptions, changes, or discontinuation of third-party services.

Assumption of Risk

By purchasing and using our products, you acknowledge that:

• You are responsible for your own implementation decisions

• You assume all risks associated with applying concepts from our courses

• We are not liable for any decisions you make based on course content

• You will exercise your own professional judgment when applying frameworks and methodologies

Limitation of Liability

To the fullest extent permitted by law, Think Shift Lead™ and Whitney Stout shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of our products or services, even if we have been advised of the possibility of such damages.

Our total liability to you for any claims arising from your purchase shall not exceed the amount you paid for the product or service in question.

Changes to Disclaimer

We reserve the right to modify this disclaimer at any time. Changes will be effective immediately upon posting to our website. Your continued use of our products after changes are posted constitutes acceptance of the modified disclaimer.

Questions

If you have questions about this disclaimer, contact us at [email protected].

By purchasing any product or service from Think Shift Lead™, you acknowledge that you have read, understood, and agree to this disclaimer.