Privacy Policy

Last Updated: November 17, 2025

Introduction

Think Shift Lead™ ("we," "our," or "us") operates ThinkShiftLead.com and provides educational courses and materials. This Privacy Policy explains how we collect, use, store, and protect your personal information.

Owner and Data Controller:

Whitney Stout
Think Shift Lead™
Email: [email protected]

Information We Collect

Information You Provide Directly

Email address and name when you subscribe to our email list or purchase a course
Quiz responses if you complete any assessment or diagnostic quiz on our website
Payment information is processed by Stripe and PayPal; we do not store credit card or payment details directly

Information Collected Automatically

Website usage data through Google Analytics, including pages visited, time on site, and general geographic location (city/country level)
Technical information such as browser type, device type, and IP address
Cookies as described in our Cookie Policy below

What We Do NOT Collect

We do not collect or request:

Company names or employment details
Detailed work information or organizational data
Social Security numbers or government-issued identification
Sensitive personal data such as health information, religious beliefs, or political affiliations

How We Use Your Information

We use collected information to:

Deliver purchased courses and materials through our course platform (Roguepreneur/Lead Connector)
Send educational emails including course updates, tips, and relevant content (only if you opt in)
Provide quiz results and personalized recommendations based on your responses
Process refunds within our 5-day money-back guarantee period
Improve our website and course content through analytics
Comply with legal obligations including tax requirements and consumer protection laws

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for processing your information includes:

Contract performance: Processing necessary to deliver courses you've purchased
Consent: Processing based on your explicit opt-in for marketing emails
Legitimate interests: Analytics and website improvement that do not override your privacy rights
Legal obligation: Compliance with tax, consumer protection, and other applicable laws

How We Share Your Information

We share your information only in the following limited circumstances:

Service Providers

Roguepreneur: Hosts our courses and email system; has access to email addresses and names
Stripe and PayPal: Process payments; subject to their own privacy policies
Google Analytics: Processes anonymized usage data; subject to Google's privacy policy

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if necessary to protect our legal rights or prevent fraud.

Your Rights (GDPR and Other Privacy Laws)

Depending on your location, you may have the following rights:

Right to Access

Request a copy of the personal information we hold about you.

Right to Correction

Request correction of inaccurate or incomplete information.

Right to Deletion

Request deletion of your personal information, subject to legal retention requirements.

Right to Restrict Processing

Request that we limit how we use your information.

Right to Data Portability

Receive your information in a structured, commonly used format.

Right to Object

Object to processing based on legitimate interests.

Right to Withdraw Consent

Unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email or contacting us directly.

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

Data Retention

Email subscribers: We retain your email address and name until you unsubscribe, then delete within 30 days
Course purchasers: We retain purchase records and access information for the duration of your enrollment and for tax/legal compliance (typically 7 years for financial records)
Quiz responses: We retain anonymized quiz data for research and improvement purposes; identifiable quiz responses linked to email addresses are deleted within 30 days of unsubscribe
Analytics data: Google Analytics data is anonymized and retained according to Google's policies

Data Security

We implement reasonable security measures to protect your information, including:

Secure hosting with SSL/TLS encryption
Limited access to personal information by authorized personnel only
Secure payment processing through PCI-compliant providers (Stripe, PayPal)
Regular security reviews of our service providers

However, no internet transmission is 100% secure. We cannot guarantee absolute security of information transmitted online.

International Data Transfers

Our service providers (including Roguepreneur, Stripe, PayPal, and Google) may process data in countries outside your own. When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or other approved mechanisms.

Children's Privacy

Our services are not directed to individuals under 18, though we do not restrict access based on age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will delete it.

Cookies and Tracking Technologies

We use cookies and similar technologies for:

Essential functions: Maintaining your course login and session
Analytics: Google Analytics to understand website usage (anonymized)
Preferences: Remembering your settings and preferences

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

Types of Cookies We Use:

Strictly Necessary: Required for website operation
Performance: Google Analytics for usage statistics
Functional: Remember your preferences and settings

We do not use advertising cookies or social media tracking pixels.

Third-Party Links

Our website and courses may contain links to third-party websites or resources. We are not responsible for the privacy practices of these external sites. Review their privacy policies before providing personal information.

Changes to Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Material changes will be communicated via email to active subscribers.

Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

For questions, concerns, or to exercise your privacy rights, contact: